What the FAQ?

Everything is designed, manufactured and fulfilled in Plymouth Michigan, by the Ryan family. Orders can take anywhere from 10-15 days to complete. Thank you for your patience. Great art takes time. Creepy art takes even longer 👊

Pope Julius II :
 "When will you make an end?"
Michelangelo : "When I am finished!"
    Yeah. Our stuff, is kinda like that, but perhaps slightly more epic ;)

    Shipping policy

    All our products are designed and manufactured by us. We try our best to have inventory stocked, however, it could take up to 15 business days to produce your order. We promise we'll do our best to provide you with a high quality product as quickly as possible. 

    USPS Priority Shipping

    USPS usually delivers within two to three business days after taking possession of the package, depending on your proximity to our location in Plymouth, MI.

    UPS Priority Shipping

    UPS usually delivers within three to five business days after taking possession of the package, depending on your proximity to our location in Plymouth, MI. 

    We ship from our factory located in Plymouth, Michigan. Please allow 5-7 days for your order to be shipped. 

    Yes, you can ship to an APO/FPO. However, economy shipping is the only option that can deliver to these locations.  

    Please be aware of extended delivery times to APO/FPO addresses

    We offer free shipping on orders over $75. The cost will automatically be discounted upon checkout.

    Free shipping does not apply to international orders at this time.

    Orders

    US customers, you can track your order through the link provided in your shipping confirmation. Shipping confirmations are sent out on the day your order ships.

    Please call us at (248) 757-0796 or email office@guitargrip.com and we will make the changes.

    We accept MasterCard, Visa, American Express, Discover, Paypal, Google Pay, and Apple Pay. 

    Returns

    Not happy with your GuitarGrip? Return it to us within 15 days, and we'll give you a full refund. Please follow the steps below:

    US Customers:

    To return your items, please re-package the products (including the original packing slip) and ship them to the address below:

    Attention: GuitarGrip Returns
    Address:  743 Wing St. 
                  Plymouth, MI, 48170

    Please allow up to 7 days for your refund to process once the returned product is received.

    International Customers:

    Please contact GuitarGrip at (248) 757-0796 or email office@guitargrip.com to process your return authorization. 

    You can return your items within 15  days of your purchase for a full refund.

    In order to be processed, returned items must adhere to the following packaging requirements:

    All included hardware and packaging must be returned.

    Product was not used or installed at anytime.

    Item must be returned in "like new" condition. 

    Grips purchased from a store/dealer must be returned to the store where purchased and fall under the guidelines of the store/dealer's policies in regards to exchanges and refunds.

    Product Image Disclaimer: Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise. Please contact us with any questions about the color, material, or function of any item before purchasing.

    Refunds are processed within 7 days from the time the package arrives at our factory. Depending on your bank, please allow 7 to 10 days from the time the return is processed for the refund to be reflected in your account.

    We can only accept returns and process refunds for items purchased at guitargrip.com or GuitarGrip events. 

    Warranty

    GuitarGrip warrants its products to be free from defects in material and workmanship under the following conditions:

    • The unit was purchased from an authorized dealer or direct from the manufacturer.
    • The unit was used for which it is intended, as a wall mounted instrument hanger. 
    • The unit has not been altered in any way, or damaged by misuse.
    • Then unit is installed as stated in the Installation Instructions. 

    The sole obligation under this warranty is to repair or replace the product, at GuitarGrip’s option. Liability is limited to repair or replacement of material found defective, free of charge. Shipping excluded. Unauthorized repairs or replacements will not be subject to manufacturers’ warranty.

    GuitarGrip is not responsible for damage to product or instrument do to improper installation or improper use. 

    Contact warranty@guitargrip.com for additional instructions on returning your GuitarGrip for Warranty Consideration or Replacement Parts

    Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
    If product was purchased at independent dealer returns fall under their policies and must be handled through the store were product was purchased.

    Product Info

    Yes. Just because you are a right handed player does not mean you should purchase a right hand model. What is important is the shape of the headstock of the guitar you will be hanging. For headstocks with uneven heels, the left hand models work best; for headstocks with even heels, both left and right hand models work equally well. Click here for full details. 

    We recommend using the strongest support possible to ensure the stability of your hanger and instrument, especially for heavier stringed instruments. However, there are instances where walls may not contain studs. In these cases please use the recommended anchors found on our website here.

    GuitarGrip strives to manufacture high quality instrument accessories. All of our products come with a protective insert pre-installed on the Grip. This protective insert has been tested with many of the instrument finishes on the market today, including Nitrocellulose. That being said, each manufacturer has their own formulations of Nitrocellulose which includes a varying degree of chemical properties. As other manufacturers will testify, there are hundreds of different variations making it difficult to test them all. To ensure your well prized axe is well taken care of, we recommend you refer to your instruments owner manual for proper storage requirements.

    Yes, GuitarGrip will hang a number of different stringed instruments such as, but not limited to, some if not most ukuleles, banjos, mandolin, etc.

    GuitarGrip will securely hold most 7 string guitars and 5 string basses. Whether or not the instrument fits depends mostly on the width of the instrument's neck at the nut. Anything over 52mm wide is going to be a questionable fit.

    Terms of Use

    LAST MODIFIED: APRIL 14, 2018 

    1.     Application of this Policy

    1.1     Grip Studios, Inc. (“GuitarGrip" or “we”) respect your privacy and are committed to protecting it through our compliance with this policy.

    1.2     This policy describes the types of information we may collect from you or that you may provide when you visit our website www.guitargrip.com (our “Website“) and our practices for collecting, using, maintaining, protecting and disclosing that information.

    1.3     This policy applies to information we collect on or through this Website. It does not apply to information collected by:

    a)      us offline or through any other means, including on any other website operated by third parties; or

    b)      any third party including through any application or content (including advertising) that may link to or be accessible from or on the Website. When you access a third party website (such as a social networking website), we are not responsible for the privacy practices of that site or the relevant third party.  You should review the privacy policies of each website you visit and each social networking service you use (including understanding how you can change your privacy settings with those services).

    1.4     Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy.

     

    2.     Children Under the Age of 13.

    Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13 or knowingly allow such persons to log in the website. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the details specified in the “Contact Information” section below.

     

    3.     Information We Collect About You and How We Collect It

    3.1     We collect several types of information from and about users of our Website, including information:

    a)      by which you may be personally identified, such as name, postal address, e-mail address, telephone number,  (“personal information”);

    b)      that is about you but individually does not identify you, such as your IP address, some types of profile information and content that you post on the Website; and/or

    c)      about your internet connection, the equipment you use to access our Website and usage details.

    3.2     We collect this information directly from you when you provide it to us and/or automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons (also known as tracking pixels) and other analytics/tracking technologies.

    a)      A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

    b)      Our cookies and similar technologies have different functions. They are either necessary for the functioning of our services, help us improve our performance, give you extra functionalities, or help us to serve you relevant and targeted ads.

    c)      First-party cookies are set by the site you are visiting. We use first-party cookies to remember Information you input when filling forms on our site, or items you place in your shopping cart. These cookies only remain on your device for as long as you keep your browser active. Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

    d)      Third-party cookies are set by a third party site separate from the site you are visiting. We may use third parties, such as advertising networks and exchanges, to allow us to serve you advertisements. These third-party ad networks and exchange providers may use third-party cookies, web beacons, or similar technologies to collect information. They may also collect your device identifier, IP address, or identifier for advertising (IDFA). The information that these third parties collect may be used to assist us in providing you with more relevant advertising that we serve on our sites or elsewhere on the web.

    e)      We offer you the ability to opt-out of our use of first-party or third-party advertising-related cookies (see “How to control cookies” below.) Opting out of our first-party advertising-related cookies or out of third-party advertising-related cookies and web beacons does not necessarily mean that you will not see our advertising - only that this advertising will not be targeted to you through the use of first-party or third-party cookies, web beacons or related technologies.

    f)      You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. Adjusting your cookie preference does not mean you will not receive advertising from us; it does, however, allow you to stop targeted or behavioural advertising that tracks you over different sites.

    3.3     We also collect information from other sources, including from social media and other websites associated with GuitarGrip. For example, if you post a message on Twitter, or post an image on Instagram using a hashtag promoted by GuitarGrip, we may collect that information as described in this Policy. Please note that we may combine or cross-reference this information with other information that we collect about you and use it as described in this Policy.

     

    4.     Information You Provide to Us.

    4.1     The information we collect on or through our Website may include:

    a)      information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website or placing an order with our Website.

    b)      information when you enter a contest or promotion sponsored by us.

    c)      records and copies of your correspondence (including e-mail addresses), if you contact us such as when you report a problem with our Website or other products or services.

    d)       details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

    e)      your search queries on the Website.

    4.2     You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

     

    5.     Analytics data, Cookies and Other Technologies.

    5.1     As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

    a)       details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website;

    b)      information about your computer and internet connection, including your IP address, operating system and browser type.

    c)      other information obtained through third party analytics tools such as Google Analytics and Databox.

    5.2     We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

    5.3     The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

    a)      estimate our audience size and usage patterns;

    b)      store information about your preferences, allowing us to customize our Website according to your individual interests.

    c)      speed up your searches and access to our website; and

    d)      recognize you when you return to our Website.

    5.4     The technologies we use for this automatic data collection may include:

    a)      Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. For example, if we use Google Analytics, the information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate your use of the Website and to compile statistical reports on website activity for us. You may refuse to accept browser cookies by activating the appropriate setting on your browser.  You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

    b)      Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

     

    6.      Third-party Use of Cookies and Other Tracking Technologies.

    6.1     Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services . They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

    6.2     We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

     

    7.     How We Use Your Information

    7.1     We use information that we collect about you or that you provide to us, including any personal information:

    a)      to present our Website and its contents to you;

    b)      to provide you with information, products or services that you request from us;

    c)      to fulfill any other purpose for which you provide it;

    d)      to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

    e)      to notify you about changes to our Website or any products or services we offer or provide though it;

    f)       in any other way we may describe when you provide the information; and

    g)      for any other purpose with your consent.

    7.2     We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile.

     

    8.     Disclosure of Your Information

    8.1     We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

    8.2     We may disclose personal information that we collect or you provide as described in this privacy policy:

    a)      to contractors, service providers and other third parties we use to support our business;

    b)      to any buyer or other successor of Stance, such as in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Stance’s assets, in which personal information held by Stance about our Website users is among the assets transferred;

    c)      for any other purpose disclosed by us when you provide the information; and

    d)      with your consent.

    8.3     We may also disclose your personal information:

    a)      to comply with any court order, law or legal process, including to respond to any government or regulatory request;

    b)      to enforce or apply our terms of use https://www.guitargrip.com/about/terms-of-use or terms of sale https://www.guitargrip.com/about/terms-of-sale including for billing and collection purposes; or

    c)      if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GuitarGrip, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

     

    9.     Choices About How We Use and Disclose Your Information

    We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

    a)      Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.

    b)      Promotional Offers from GuitarGrip. If you do not wish to have your e-mail address used by Stance to promote our own or third parties’ products or services, you can opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an e-mail stating your request to the address specified in the “Contact Information” section below. If we have sent you a promotional e-mail, you may send us a return e-mail asking to be omitted from future e-mail distributions.

     

    10.  Accessing and Correcting Your Information

    10.1  You can review and change your personal information by logging into the Website and visiting your account dashboard page.

    10.2  You may also send us an e-mail using the contact details found in the “Contact Information” section below to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

    10.3  If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use https://www.guitargrip.com/about/terms-of-use.

     

    11.  Your California Privacy Rights

    11.1  Accessing your Information

    California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to info@guitargrip.com or write us at: 743 Wing St. Plymouth, MI. 48170

    11.2  Do Not Track Disclosure  

    While our Website currently does respond to Do Not Track (DNT) signals, we do offer our visitors choices to manage their preferences that are provided in the previous sections above.  And as described above with regards to our use of cookies, you may set your browser not to accept cookies, however this may limit the functionality of the Website. Some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your web browser may allow you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

     

    12.  Data Security

    12.1  We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

    12.2  The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like product reviews. The information you share in public areas may be viewed by any user of the Website.

    12.3  Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

     

    13.  Changes to Our Privacy Policy

    It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you via email or by some other means.  You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.  Please review the changes carefully. If you agree to the changes, simply continue to use our Website.  If you don’t agree to any of the changes, you should stop using our Website.  Unless stated otherwise, our current policy applies to all information that we have about you and your account. Using the Website after a notice of changes has been communicated to you or published on our Website will mean that you have consented to the changed terms or practices.

     

    14.  Contact Information

    To ask questions or comment about this privacy policy and our privacy practices, contact us at:

    743 Wing St.

    Plymouth, MI. 48170

    Phone Number: (248) 757-0796

    Email address: info@guitargrip.com

    GUITARGRIP TERMS & CONDITIONS LAST MODIFIED: DECEMBER 07, 2015

    1.     Applicability of these Terms of Use

    1.1       Welcome to the website of Grip Studios Inc. (“GuitarGrip” or “we”). These terms (“Terms of Use”) govern your access to and use of https://www.guitargrip.com, including any content, functionality and services offered on or through https://www.guitargrip.com (the “Website”), whether as a guest or registered user.

    1.2       Please read the Terms of Use carefully before using the Website.  By using the Website, you accept and agree to be bound by these Terms of Use and our Privacy Policy, found at https://www.guitargrip.com/pages/guitargrip-privacy-policy  which are incorporated in these Terms of Use by reference. All purchases and transactions for the sale of goods formed through the Website are governed by our Terms of Sale, which follow these Terms of Use.  If you do not agree to these Terms of Use, you should not use the Website.

    1.3       This Website is offered and available to users who are 18 years of age or older.  By using this Website, you represent and warrant that you are of legal age to form a binding contract with GuitarGrip and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not use the Website. 

    2.     Changes to the Terms of Use and Website

    2.1       We may update these Terms of Use from time to time.  All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.  However, any changes to the dispute resolution provisions set forth in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or prior to the date the change is posted on the Website.

    2.2       Your continued use of the Website following the posting of revised Terms of Use means that you have read and agree to the changes. You should check this page from time to time so you are aware of any changes, as they are binding on you.

    2.3       We may withdraw or update the content on this Website in our sole discretion without notice or liability to you. The content on the Website is not necessarily complete or up-to-date. 

    3.     Account Security

    3.1       You will ensure that all information you provide on the Website is correct, current and complete. You agree that all information you provide to register with this Website, including through the use of any interactive features on the Website, is governed by our Privacy Policy https://www.guitargrip.com/pages/guitargrip-privacy-policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

    3.2       You will treat your user name, password and any other information you provide as part of your registration process as confidential. You acknowledge that your account is personal to you and therefore will provide any other person with access to this Website or portions of it using your user name, password or other security information. You will notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security.

    3.3       We have the right to disable your account or any portion of it at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use. 

    4.     Intellectual Property Rights

    4.1       As between you and GuitarGrip, all right, title and interest in and to the Website and its contents, features and functionality (including products, information, software, text, displays, images, video and audio, and the design, selection and arrangement of those items), and all intellectual property rights in the Website, are retained by GuitarGrip.

    4.2       You may use the Website for your personal, non-commercial use only.   No right, title or interest in or to the Website is transferred to you, and all rights not expressly granted are reserved by GuitarGrip.  You will not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows:

    a)     Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials.

    b)     You may store files that are automatically cached by your Web browser for display enhancement purposes.

    c)     You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication or distribution.

    d)     If we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

    e)     If we provide social media features with certain content, you make take such actions as are enabled by such features.

    4.3       You will not:

    a)     Modify copies of any materials from this Website.

    b)     Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.

    c)     Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from this Website.

    d)     Access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

    4.4       If you wish to make any use of material on the Website other than that set out in this Section 4, please address your request to: info@guitargrip.com.

    4.5       If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    4.6       The GuitarGrip name, GuitarGrip logo and all related names, logos, product and service names, designs and slogans are trademarks of GuitarGrip or our licensors. You must not use such marks without the prior written permission of GuitarGrip. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners. 

    5.     Prohibited Uses of the Website

    5.1       You agree not to use the Website:

    a)     In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

    b)     For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise.

    c)     To send, knowingly receive, upload, download, use or re-use any material which does not comply with the Content Standards set out in these Terms of Use.

    d)     To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter” or “spam” or any other similar solicitation.

    e)     To impersonate or attempt to impersonate GuitarGrip, a GuitarGrip employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).

    f)     To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which, as determined by us, may harm GuitarGrip or users of the Website or expose them to liability.

    5.2       Additionally, you agree not to:

    a)     Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website.

    b)     Use any robot, spider or other automatic device, process or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

    c)     Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.

    d)     Use any device, software or routine that interferes with the proper working of the Website.

    e)     Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.

    f)     Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website.

    g)     Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

    h)    Otherwise attempt to interfere with the proper working of the Website. 

    6.     User Contributions

    6.1       The Website may contain message boards, chat rooms, personal web pages or profiles, forums and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.

    6.2       All User Contributions must comply with the Content Standards set out below in Section 7.

    6.3       Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you hereby grant and agree to grant to us and our service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.

    6.4       You represent and warrant that:

    a)     You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our service providers, and each of their and our respective licensees, successors and assigns.

    b)     All of your User Contributions do and will comply with these Terms of Use.

    6.5       You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not GuitarGrip have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.  We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Website. 

    7.     Content Standards

    7.1       These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, you must ensure that User Contributions do not:

    a)     Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.

    b)     Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

    c)     Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.

    d)     Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy https://www.guitargrip.com/pages/guitargrip-privacy-policy

    e)     Be likely to deceive any person.

    f)     Promote any illegal activity, or advocate, promote or assist any unlawful act.

    g)     Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.

    h)    Impersonate any person, or misrepresent your identity or affiliation with any person or organization.

    i)      Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.

    j)      Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case. 

    8.     GuitarGrip's Rights

    8.1       We have the right to:

    a)     Remove or refuse to post any User Contributions in our sole discretion.

    b)     Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for GuitarGrip.

    c)     Take appropriate legal action, including referral to law enforcement for any illegal or unauthorized use of the Website.

    d)     Terminate or suspend your access to all or part of the Website for any reason including any violation of these Terms of Use.

    e)     Cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website.

    8.2       Notwithstanding the above, we do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or omission regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this Section 8. 

    9.     Reliance on Information Posted

    9.1       The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

    9.2       This Website may include content provided by third parties, including materials provided by other users. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by GuitarGrip, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of GuitarGrip. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties. 

    10.  Linking to the Website and Social Media Features

    10.1    You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

    10.2    This Website may provide certain social media features that enable you to:

    a)     Link from your own or certain third-party websites to certain content on this Website.

    b)     Send e-mails or other communications with certain content, or links to certain content, on this Website.

    c)     Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

    10.3    You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

    a)     Establish a link from any website that is not owned by you.

    b)     Cause the Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.

    c)     Link to any part of the Website other than the homepage.

    d)     Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

    10.4    The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

    10.5    You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

    10.6    We may disable all or any social media features and any links at any time without notice in our discretion. 

    11.  Links from the Website

    If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. 

    12.  Geographic Restrictions

    The owner of the Website is based in the state of Michigan in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. 

    13.  Disclaimer of Warranties and Limitation of Liability

    13.1    YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE.  TO THE EXTENT PERMITTED BY LAW, STANCE DISCLAIMS ALL WARRANTIES, GUARANTEES AND REPRESENTATIONS WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY, MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR PARTICULAR PURPOSE IN RESPECT OF THE WEBSITE.

    13.2    EXCEPT TO THE EXTENT OUR LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER LAW, IN NO EVENT WILL STANCE OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. 

    14.  Governing Law and Jurisdiction

    14.1    All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), will be governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule.

    14.2    Any legal suit, action or proceeding arising out of, or related to, these Terms of Use or the Website will be instituted exclusively in the federal courts of the United States or the courts of the State of Michigan, in each case in the county of Detroit, Michigan.  However, we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Use in your state or country of residence or any other relevant state or country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts. 

    15.  Waiver and Severability

    15.1    No waiver of by GuitarGrip of any term in these Terms of Use will be deemed a further or continuing waiver of such term or condition or a waiver of any other term, and any failure of GuitarGrip to assert a right or provision under these Terms of Use will not constitute a waiver of such right or provision.

    15.2    If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision will be limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. 

    16.  Entire Agreement

    The Terms of Use, our Privacy Policy, and Terms of Sale constitute the sole and entire agreement between you and GuitarGrip with respect to the Website and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website. 

    17.  Your Comments and Concerns

    This website is operated by Grip Studios, Inc. at 743 Wing St, Plymouth, MI 48170.

    All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to:  info@guitargrip.com

    Thank you for visiting the Website.

     

    GUITARGRIP TERMS OF SALE 

    1. Applicability and Contract

    1.1 These terms of sale (“Terms”) are the terms which govern the purchase of the products by you from Grip Studios, Inc. (“GuitarGrip”) via GuitarGrip's website https://www.guitargrip.com (“Products”). These Terms comprise the entire agreement between you and GuitarGrip in connection with the Products. and supersede any other understandings, agreements, representations and warranties and communications.

    1.2 By placing an order you are offering to purchase the relevant Product on and subject to these Terms. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between you and GuitarGrip will not be formed until GuitarGrip sends you confirmation by e-mail that the Products which you ordered have been dispatched to you. Only those Products listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed under these Terms.

    1.3 All Products ordered by you must only be purchased for your internal and personal purposes, and not for any other purpose (such as commercial use). 

    2. Delivery

    2.1 The Products will be delivered within a reasonable time after the receipt of your order, subject to availability of the ordered Products and these Terms.

    2.2 GuitarGrip will deliver the Products to the address as indicated by you during the checkout process (the “Delivery Address”) using GuitarGrip's standard methods for packaging and shipping such Products.

    2.3 GuitarGrip may, in its sole discretion ship your Products separately to you, depending on availability of the Products.

    2.4 The quantity of the Products as recorded by GuitarGrip on dispatch is conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary.

    2.5 GuitarGrip is not responsible for any non-delivery of Products unless you give written notice to GuitarGrip of the non-delivery within two weeks of the date when the Products would in the ordinary course of events have been received. 

    3. Cancelling an Order and Returning Products

    3.1 If you are not satisfied with your Product, you may return the relevant Product within 15 days of the original purchase date.

    3.2 All return Products must be in new and unused condition (except to the extent the Product was defective when received), in original packaging, and must be returned to GuitarGrip within 15 days of the original purchase date of the Product. You should pack the Products securely so that they are not damaged during shipping – GuitarGrip is not responsible for lost or damaged Products in transit. After Stance has received your returned Product, if the Product is returned because it is defective or because the wrong Product was sent to you, GuitarGrip will, at its option and sole discretion, refund you the price of the Product via the original payment method or such other method agreed between the parties or send you a replacement Product. If the Product is returned for any other reason, provided you have complied with all return-requirements set out in this paragraph, GuitarGrip will refund you the price of the Product via the original payment method less outbound freight via the original payment or such other method agreed between the parties. If you wish to replace a non-defective Product, a new Product will be sent to you after the defective Product is received, only if you have properly placed a new order for the new Product in accordance with these Terms.

    3.3 GuitarGrip may reject any order or cancel any purchase of Products at any time in the following cases, subject to any applicable refund: (i) the Products are not available/not in stock; (ii) the data you provide to GuitarGrip in connection with your purchase is incorrect or cannot be checked; (iii) your order is marked as suspicious or otherwise suggestive of fraud or illegality by GuitarGrip's security systems; (iv) GuitarGrip has reason to believe that your purchase is intended for a further commercial activity; (v) there has been an error in the indicated price of the Products; or (vi) GuitarGrip cannot deliver the Products to the address you have provided. 

    4. Title and Risk of Loss. Title and risk of loss passes to you upon delivery of the Products at the Delivery Address. This means you will be responsible for any subsequent damage, loss or destruction to the Products delivered to you. 

    5. Information about our Products.

    5.1 GuitarGrip tries to make sure all descriptions of the Products and listed prices are accurate and correct. However, mistakes do happen and GuitarGrip will try to resolve any errors in information as soon as reasonably possible and if GuitarGrip thinks that such an error has affected your order GuitarGrip will make all reasonable efforts to notify you via the contact information provided by you and give you the option of reconfirming your order at the correct price or description (as applicable) or cancelling it. If GuitarGrip is unable to contact you GuitarGrip will treat the order as cancelled. If you cancel and you have already paid for the Products, you will receive a refund.

    5.2 You acknowledge and agree that (i) the colors of Products as shown on the website will depend on many factors, including your display settings and the device you are using to view GuitarGrips website; (ii) the actual sizes and shapes of the goods may differ from how they appear on your screen; and (iii) pictures and images on the Website are for illustration purposes only. GuitarGrip reserves the right to adjust prices, Products and special offers at our discretion. 

    6. Price and Payment Terms

    6.1 You agree to purchase the Products from GuitarGrip at the prices specified on GuitarGrip's website on the date you place your relevant order, including any shipping prices (“Prices”).

    6.2 Unless otherwise specifically specified by GuitarGrip, the published Prices applicable to the Products are exclusive of shipping prices, which will be separately specified during your checkout process. All published Prices applicable to the Products are also exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any governmental authority on any amounts payable by you. You will be responsible for all such charges, costs and taxes but you will not be responsible for any taxes imposed on, or with respect to, GuitarGrip's income, revenues, gross receipts, personnel or real or personal property or other assets.

    6.3 When placing an order for Products you are responsible for ensuring that all details you provide to GuitarGrip are true and accurate, that you are an authorized user of the credit or debit card or such other authorized payment account used to place your order and that there are sufficient funds to cover the cost of the Products.

    6.4 GuitarGrip may offer discount or promo codes from time to time; such codes may only be applied to purchases made through the account in respect of which the discount code was offered and registered. Only one code can be used per order and use of such codes are subject to any other terms and conditions specified by GuitarGrip when those codes are made available to you. A promotion code can’t be used after an order has been placed.

    6.5 After receiving your order GuitarGrip carries out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Products will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

    7. Limited Warranty.

    EXCEPT AS OTHERWISE EXPRESSLY SET FORTH IN THESE TERMS, GuitarGrip MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE PRODUCTS, INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (C) WARRANTY OF TITLE; OR (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY, WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. 

    8. Limitation of Liability

    8.1 IN NO EVENT WILL GuitarGrip BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF OR IN CONNECTION WITH ANY BREACH OF THESE TERMS OR ANY ACT OR OMISSION BY GuitarGrip OR ITS PERSONNEL, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED IN ADVANCE OR COULD HAVE BEEN REASONABLY FORESEEN, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

    8.2 YOUR EXPRESS RIGHT TO RECEIVE A REFUND OR REPLACEMENT PRODUCT UNDER SECTION 3ABOVE CONSTITUTES YOUR SOLE AND EXCLUSIVE REMEDY IN RELATION TO ANY DEFECTIVE OR WRONG PRODUCTS SENT TO YOU OR ANY PRODUCTS THAT HAVE BEEN INACCURATELY DESCRIBED OR PRICED ON GuitarGrip's WEBSITE.

    8.3 IN NO EVENT WILL GuitarGrip AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH TO TERMS, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF ANY AMOUNTS PAID TO STANCE BY YOU FOR THE RELEVANT PRODUCTS SOLD UNDER THESE TERMS.

    8.4 The limitation of liability set forth in above will not apply to death or bodily injury directly resulting from GuitarGrip's acts or omissions. 

    9. Waiver.

    Delay in GuitarGrip's exercising or failure to exercise any right or remedy under these Terms will not constitute a waiver of GuitarGrip's rights and remedies under these Terms. 

    10. Force Majeure.

    GuitarGrip will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms, when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of GuitarGrip including acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage. 

    11. Governing Law.

    All matters arising out of or relating to these Terms is governed by and construed in accordance with the internal laws of the State of Michigan without giving effect to any choice or conflict of law provision or rule (whether of the State of Michigan or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Michigan. 

    12. Submission to Jurisdiction.

    Any legal suit, action or proceeding arising out of or relating to these Terms will be instituted in the federal courts of the United States of America or the courts of the State of Michigan in each case located in the county of Wayne, in the state of Michigan, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action or proceeding. 

    13. Modification.

    GuitarGrip may revise and update these Terms from time to time in its sole discretion. All changes are effective immediately when GuitarGrip posts them, and apply to all purchases of Products thereafter. You should check these Terms every time you make a purchase of Products so you are aware of any changes you. No other changes to these Terms will be binding or enforceable unless agreed in writing between each party’s authorized representative. 

    14. Severability.

    If any term or provision of these Terms is held to be invalid, illegal or unenforceable in any jurisdiction, the invalidity, illegality or unenforceability will not affect any other term or invalidate or render unenforceable such term in any other jurisdiction.

    15. Privacy.

    Personal information, such as your contact details, that you provide during the order process will be kept and used by us in accordance with our Privacy Policy.